Frequently asked questions

Short answers to the questions people ask about running hospitals and clinics, looking after family health, and QueroCura. Each links to a full page.

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For hospitals and clinics

What is a hospital management system? A hospital management system (HMS) is software that runs a hospital's daily work in one place: patient registration, appointments and queues, emergency and in-patient care, theatres, pharmacy, billing and reports. QueroCura is an HMS built for hospitals and clinics in India. More →
Which is the best hospital management system for a small hospital or clinic in India? The right HMS is the one your team will actually use: quick to set up, priced for your size, with UPI billing, PM-JAY and CGHS support, ABHA readiness and role-based access. QueroCura creates a setup plan sized to your facility in about two minutes and can be the day-to-day system for clinics and nursing homes. Our buyer's guide lists what to check before choosing any HMS. More →
Does QueroCura support PM-JAY, CGHS and insurance? Yes. Bills can be raised to PM-JAY, CGHS and insurance payers, alongside cash, UPI and card payments with receipts. More →
Is QueroCura ABHA and ABDM ready? Yes. Organisations can record their ABDM facility ID, and patients can keep their ABHA on their QueroCura profile. More →
Can QueroCura handle more than one branch? Yes. Sites have their own departments, wards, queue and bed board, and staff are assigned to the sites they work at. More →
How much does the QueroCura hospital management system cost? We are onboarding our first hospitals now and price by size. Plan your setup online or write to hello@querocura.com and we will talk. More →
What is clinic management software? Clinic management software runs a clinic's day: appointments, the waiting queue, patient records, prescriptions and billing. QueroCura does this for single doctors and multi-doctor clinics in India. More →
Is there clinic software with UPI billing? Yes. QueroCura collects by cash, UPI or card and gives receipts, with prices set per doctor and per test. More →
Can patients book appointments online? Yes. Patients book real free slots, see when they are likely to be seen, and get told on the day if the doctor is running late. More →
Can I start as a single doctor and add a clinic later? Yes. Start on your own; when you open or join a clinic, the same account works inside it. More →
What is an OPD queue management system? It issues tokens to out-patients, calls them in order and shows the queue on a waiting-room screen. QueroCura's queue issues fair tokens by department and never shows names on the screen. More →
Can patients see the doctor's real waiting time? Yes. Each free slot shows when the patient will really be seen, based on how the doctor's day is actually running. More →
Does QueroCura's AI diagnose scans? No. It prepares a draft for a qualified clinician, who accepts or rejects every finding and signs the report. It is decision support, not a diagnosis or a cleared medical device. More →
Can AI imaging run without sending images to the cloud? Yes. The QueroCura Vision Engine can run on the hospital's own server on ordinary CPUs, so images never leave the hospital. More →
Which scans can it read? On-premise: frontal adult chest X-rays, digital 12-lead ECGs and CT chest or head series. Other studies are viewed and reported by your clinicians as usual. More →
What are the most important features of a hospital management system? One patient record across departments, appointments and OPD queues, emergency triage, a live bed board, pharmacy checks, billing with UPI and government schemes, role-based access, an audit log and live reports. More →
How long does it take to set up an HMS? It ranges from days to months. QueroCura produces a setup plan in about two minutes and creates departments, wards, beds, theatres and a price list in one click. More →
What is healthcare management? Running hospitals and clinics so patients get safe, timely care and the organisation stays sustainable: patient flow, clinical operations, revenue, quality and people. More →
What are the most important KPIs for a hospital? OPD waiting time, bed occupancy, average length of stay, collections and unbilled services, claim rejections, readmissions and incidents. More →
What is hospital analytics software? Software that turns a hospital's visits, beds, bills and results into comparisons, forecasts and worklists, so managers can act before problems grow. More →
How accurate are the forecasts? It depends on your hospital, so QueroCura measures it: each forecast is tested on a held-back fortnight of your own history and the error is shown beside it. More →
What is hospital billing software? Software that turns the services a patient received into a bill, collects payment and tracks dues and claims. QueroCura's billing is part of its hospital management system. More →
Does it support PM-JAY and CGHS? Yes, alongside insurance payers and self-pay by cash, UPI or card. More →
What does pharmacy management software do? It links prescriptions to dispensing and stock, checks for allergies and duplicates, and tracks expiry so medicines are used before they lapse. More →
What is an OPD management system? Software that runs the out-patient department: registration, appointments, token queues, the waiting-room display and the consultation record. More →
What is a bed management system? Software that tracks the status of every hospital bed in real time and connects it to admission, transfer and discharge. More →
What is OT management software? Software that schedules operation theatres and staff, prevents clashes and records safety checks for each surgical case. More →
What is emergency triage software? Software that sorts emergency patients by urgency, sets target times to be seen and tracks them until they are seen and moved on. More →
What is the best software for a small hospital or nursing home in India? One that covers OPD, beds, theatre, pharmacy and billing with UPI and government schemes, is set up in days rather than months, and needs no IT team. QueroCura is built for exactly that. More →
Can one system run several hospital branches? Yes. In QueroCura each site has its own departments, wards, queue and bed board, and staff are assigned to the sites they work at. More →
What are the modules of a hospital management system? Registration, appointments, OPD queue, consultation, emergency, admission and beds, nursing, discharge, operation theatres, pharmacy, laboratory, radiology, billing, reports, roles and security, and patient connection. More →
Is cloud hospital software safe? It can be, if the vendor encrypts data, controls and logs access, backs up reliably and meets Indian data-protection law. Ask for specifics. More →
How long does it take to implement a hospital management system? From a few weeks for clinics and small hospitals to several months for large ones. With a ready setup plan, a small hospital can go live in about 30 days. More →
What are the key performance indicators for a hospital? OPD waiting time, emergency door-to-doctor time, bed occupancy, ALOS, turnover interval, theatre utilisation, cancellations, collections, unbilled services, claim rejections, readmissions and patient feedback. More →
What software do eye hospitals use? A hospital management system for OPD, theatres, pharmacy and billing, often alongside an ophthalmology EMR for refraction and device data. More →
Is QueroCura a dental charting software? No. It runs appointments, records, prescriptions and billing; pair it with a dental charting tool for tooth-level records. More →
What does maternity hospital software need? Antenatal OPD, a live view of labour and post-natal beds, a theatre for caesarean sections, pharmacy and billing, with the whole journey on one record. More →
Can QueroCura read scans? Its imaging workspace views and reports studies, and can prepare AI-assisted draft reads for chest X-ray, ECG and CT that a radiologist reviews and signs. More →
What should orthopaedic hospital software include? OPD with image review, theatre scheduling with safety checks, bed management, pharmacy and package billing. More →
What does dialysis centre software need? Reliable recurring schedules, one record across sessions, medicine safety checks and billing for schemes and insurance. More →
Can a small hospital run on Excel? It can for a while, but billing leaks, slow record searches and no live view of beds and queues usually cost more than software once patient numbers grow. More →
Which QTc formula is best? Fridericia and Framingham correct better than Bazett at heart rates outside 60 to 100; Bazett remains common but overestimates QTc at fast rates. More →
What is a good bed occupancy rate? Around 75% to 85% is a common target. Sustained occupancy above 85% leaves too little room for emergency admissions. More →
How do you calculate average length of stay? Total inpatient days in a period divided by the number of discharges in the same period. More →
How do you reduce OPD waiting time? Book patients for when the doctor will really be free, spread arrivals with arrive-by times, separate quick follow-ups, and show the queue honestly. See our guide on reducing OPD waiting time. More →
What is a reasonable OPD waiting time? Many hospitals aim for patients to be seen within 30 minutes of their appointment time; publish your own target and measure against it. More →
Is an HMS the same as an EMR? No. An HMS runs hospital operations (appointments, beds, pharmacy, billing) and usually contains an EMR, which is the clinical record. More →
What is a PHR? A personal health record: the patient's own collection of reports, prescriptions and readings, which the patient controls. More →

For people and families

What is the best free medicine reminder app in India? Look for reminders timed to your actual prescriptions, an easy way to mark a dose taken, family alerts for people you care for, and Hindi support. QueroCura does all of these and is free. More →
Can I get reminders for my parents' medicines? Yes. Connect your accounts in QueroCura's family garden with permission for Medicines, and you are told when their doses are taken. More →
Does the app tell me which medicine to take? No. QueroCura only reminds you about medicines your doctor prescribed and you confirmed. It never recommends a medicine or dose. More →
Does it work in Hindi? Yes. The whole app, including reminders, works in English and Hindi. More →
How can I manage my family's health in one app? In QueroCura, connect your family members' accounts in the family garden and choose permissions for each area (medicines, records, vitals, symptom checks, profile). You then see what each person shares with you, in one place. More →
Can I track my elderly parents' health from another city? Yes. With their permission you can follow their medicines and readings and are notified when they take a dose. More →
Can I add my child? Each family member connects with their own QueroCura account, and you choose together what you can see and do. More →
Is the family health app free? Yes. Signing up and using QueroCura's personal and family features is free. More →
What is a personal health record app? A personal health record (PHR) app keeps your own medical reports, prescriptions and readings in one place that you control. QueroCura's CuraVault also reads your reports and explains them. More →
Can an app read my lab report and explain it? Yes. Upload a lab report to CuraVault, check the values it read, and it explains each one in plain language and tracks it over time. It does not diagnose or recommend medicines. More →
Is my health data safe? Records are encrypted, shared only when you choose, and every access by someone else is logged for you to see. You can export or delete everything at any time. More →
Is there a symptom checker in Hindi? Yes. QueroCura's symptom checker works end to end in Hindi: you can describe symptoms in Hindi and get the questions and results in Hindi. More →
Is an online symptom checker accurate? No symptom checker can replace a doctor. QueroCura asks follow-up questions like a clinical interview, shows a result only when confident enough, and is clear about urgency and when to see a doctor. More →
Does it recommend medicines? No. QueroCura never tells you which medicine to take. More →
Is QueroCura free? Yes. Signing up and using the symptom checker, insights, calendar, reminders, family garden and CuraVault is free. More →
Does QueroCura give medical advice? QueroCura gives general wellness information and helps you prepare for your doctor. It is not a diagnosis and never recommends medicines. In an emergency, call 112. More →
What is a normal BMI for Indians? 18.5 to 22.9. Indian guidelines treat 23 to 24.9 as overweight and 25 or more as obese, lower than the WHO international cut-offs. More →
Is BMI accurate? It is a quick screening number, not a diagnosis. It does not tell muscle from fat; waist size and a doctor's assessment add to it. More →
What is normal blood pressure? Under the ISH 2020 guideline, below 130/85 is normal for adults. Hypertension starts at 140/90 on repeated clinic readings. More →
Is 140/90 high blood pressure? Yes, 140/90 or above on repeated readings is grade 1 hypertension. Talk to your doctor; do not start or change medicines on your own. More →
What is a normal HbA1c? Below 5.7%. 5.7% to 6.4% is prediabetes and 6.5% or more is in the diabetes range. More →
HbA1c 7 means what blood sugar? An HbA1c of 7% corresponds to an estimated average glucose of about 154 mg/dL (8.6 mmol/L). More →
How accurate is a due date calculator? It is an estimate. A dating ultrasound in the first trimester is more accurate, especially with irregular cycles. More →
Does this tell me what medicines to take? No. Fill it in from your doctor's prescription. QueroCura never recommends medicines or doses. More →
How can I check if my parents took their medicine when I live far away? Use a reminder app with family alerts. In QueroCura, your parent marks a dose as taken and, with their permission, you are notified immediately. More →
Which medical records should I keep? Allergies, conditions and current medicines; blood group and insurance; recent lab, scan and discharge reports; and vaccination records. More →

About healthcare and QueroCura

What is QueroCura? QueroCura is an Indian healthcare software platform: a hospital management system for clinics and hospitals, and a free health app for people and families (symptom checker, medicine reminders, health records, family health), connected with the patient's consent. More →
Who makes QueroCura? QueroCura was founded by Udantika Dhar (Chief Executive Officer) and Saumit Pradhan (Chief Technology Officer). More →
What is the future of healthcare in India? Connected, consented records through ABDM and ABHA; AI that supports clinicians; more care at home and within families; hospitals run on live operational data; and health information in Indian languages. More →
How will AI change healthcare? Mostly as decision support: drafting reads of scans and ECGs, flagging what might be missed and organising information, with a clinician reviewing and signing every result. More →
What is ABDM? The Ayushman Bharat Digital Mission, India's programme to connect patients, facilities and professionals digitally, with records shared by consent. More →
What is connected healthcare? A model of care where patients, families, doctors and hospital departments share the right health information at the right time, with the patient's consent. More →
What is an example of connected healthcare? A patient shares their medicines and recent lab results with a hospital before an appointment; the doctor sees them in the visit, adds the new prescription, and it appears back in the patient's own record. More →
How does ABDM support connected healthcare? ABDM provides ABHA numbers, registries of facilities and professionals, and a consent framework so records can move between providers when the patient agrees. More →
What is digital health in India? The use of digital systems for health, built on the Ayushman Bharat Digital Mission's public infrastructure: ABHA health IDs, registries of facilities and professionals, and consented sharing of records. More →
Is ABHA mandatory? No, creating an ABHA number is voluntary. More →

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Last updated 03 November 2026.